About: Joan Phaup

Profile
I started my career as a news reporter, feature writer and newspaper columnist in California but have been transplanted over the years to Edinburgh, London and New England. I still enjoy talking with people and telling their stories, focusing these days on the experiences of Questionmark users. These stories appear as case studies on our Web site and sometimes take form as customer presentations at conferences, podcasts and web seminars. It’s quite likely you received Questionmark emails and newsletters from me. I also help plan events for Questionmark users and help spread the word about them. This blog offers a way for me to share podcasts, case studies, news announcements and information on an ongoing basis. I don’t have my own blog (yet), but you can contact me anytime you like: joan@questionmark.com.
Posts by Joan Phaup:
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