How SAP creates educational and assessment content

Posted by John Kleeman

As I’ve mentioned in previous posts, Questionmark are partners of SAP, so I blog on the SAP Community Site as well as here on Questionmark’s blog.

Dr. Thilo Buchholz

In my SAP blog I’m featuring Q&A interviews with thought leaders in the field of assessment and learning within the SAP ecosystem. I spoke recently with Dr. Thilo Buchholz, who leads a team that handles production platform management and operations for SAP Education. Our interview, which covered many aspects of the systems that are used to create all of SAP educational content, was featured in the SAP Business Process Expert Community Newsletter.

Among the various subjects we covered was SAP’s move toward mobile. Here’s just a bit of that interchange.

John : As more SAP software runs on mobiles, do you see delivering learning content on mobiles will be more important?

Thilo : Definitely yes. SAP has a strategy of delivering business applications On Premise, On Demand and On Device. And as we deliver our software in these categories, our knowledge transfer, the actual performance support needs to be delivered via the same distribution channels. So we will be publishing educational content On Device if the software is delivered on Device. Actually our single source approach provides us with the flexibility to deliver educational content wherever it is needed.

Questionmark Perception could serve in this environment by flexibly supporting assessment scenarios. One example is to deliver a pre-assessment prior to a learning object; if the learner can answer the questions, then he or she can skip the learning object. Secondly in the learning process the learner can use self-assessments in order to check progress. And after the learner has passed the learning object it’s good to be able to have some control to see if he or she achieved the learning objective.  So overall, an assessment scenario is enriching e-learning content and helps the learner to steer themselves well, without a face-to-face trainer. Remember that in a classroom environment the instructor frequently checks on the learning progress of participants and adjusts approach based on this result of his/her “assessment”.

To see the rest of the interview, including questions on how SAP sees technology influencing and changing the future production of training materials, click here.

Leave a Reply