Looking back on 2012 and forward to 2013

Posted by Jim Farrell

Wow, look at that. It is the end of 2012, and thankfully the Mayans either were wrong or simply forgot to go beyond 12/21/2012.

Either way, this has been an exciting year in the learning and assessment realm, and the future is even brighter for 2013.

For me, the Experience API stands out as a highlight because I think it will be a game changer. Questionmark has been part of defining this spec as we continue to support standards. For those of you who have been under a rock, the Experience API is the next generation of SCORM led by ADL (Advanced Distributed Learning) and built by a consortium of companies including Questionmark.

The Experience API goes beyond the launch-and- track world of the LMS and allows learning content to send activity statements about a learner and activity to a Learning Record Store (LRS). Here is some background about this new API, formerly known as the Tin Can API.

What I really love is how the Experience API feeds the world of performance support. For a long time, statistics from performance support usage were not used to measure its  influence on solving business problems. In the 70+20+10 world, this means you are likely missing information about 90% of what a person is learning. The Experience API will help organizations determine how informal learning is shaping their workforce.

The other theme I witnessed throughout 2012 is Security. As the world moves to a software-as-a-service (SaaS), cloud-based model, people expect security to be baked into the product. How serious is this concern? Let’s take a look at a blog post by our CEO, Eric Shepherd. In it, he writes about the chronology of data breaches recorded by the Privacy Rights Clearinghouse:

As of today the Privacy Rights Clearinghouse reports that 605,719,966 records have been breached from 3,510 data breaches made public since 2005; countless
others remain unreported.

If you live in the world of assessment and certification, these numbers are staggering. That’s why Questionmark works to reach the highest possible security levels levels in our systems.

So, what am I looking forward to in 2013 (besides the Patriots in the SuperBowl)? My favorite part of my job is visiting customers in their environments. I will be working hard to visit any customer who invites us to see how they are using our software to assess knowledge, certify their employees, and solve business problems.

Finally, I encourage everyone to attend the Questionmark User’s Conference in Baltimore March 3 – 6. The conversations and the energy from the conference not only help us look at what we have done; they also help define what
Questionmark will look like going forward.

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