New white paper: Questionmark and Microsoft Office 365

Posted by John Kleeman

I’m pleased to inform you of a new white paper fresh off the press on Questionmark and Microsoft Office 365.

Office logoThis white paper explains how Microsoft Office 365 complements the Questionmark OnDemand assessment management system; and how you can use Office 365 to launch Questionmark surveys, quizzes, tests and exams, how to consume Office 365 resources within Questionmark, and how Office 365 can help analyze results from assessments. You can download the white paper here.

The white paper also describes some of the reasons that organizations use assessments and why it is important for assessments to be valid, reliable and trustable.

Launching assessments from Office 365

Being able to call assessments from within Office 365 allows you to closely connect an assessment to content, for example to check understanding after learning. The white paper describes how you can:

  • Call Questionmark assessments from the Office 365 app launcher
  • Launch an assessment from within a Word, Excel or other Office document
  • Embed an assessment inside a PowerPoint presentation
  • Launch or embed assessments from SharePoint
  • Use SAML to have common identities and seamless authentication between Office 365 and Questionmark OnDemand. The benefit of this is that test-takers can login once to Office 365 and then can take tests in Questionmark OnDemand without needing to login again.

Using Office 365 resources within assessments

Illustration of a picture of a video being used inside an assessmentAssessments of competence are in general more accurate when the questions simulate the performance environment being measured. By putting video, sound, graphics and other media within question stimulus, you help put the participant’s mind into an environment closer to how he/she will be when doing a real-world job task. This makes the question more accurate in measuring the performance of such tasks.

To help take advantage of this, a common use of Office 365 with Questionmark OnDemand is  to make media and other resources that you can use within assessments. The white paper describes how you can use Office 365 Video, PowerPoint, SmartArt and other Office 365 tools to make videos and other useful question content.

Using Office 365 to help analyze results of assessments

People have been using Microsoft Excel to help analyze assessment results since the 1980s and the white paper describes some suggestions on how to do that most effectively with Questionmark OnDemand.

Newer Microsoft tools can also be used to provide powerful insight into assessment results. Questionmark OnDemand makes available assessment data in an OData feed, which can be consumed by business intelligence systems like Power BI. OData is an open protocol to allow the creation and consumption of queryable and interoperable data in a simple and standard way. The white paper also describes how to use OData and Power BI to get further analysis and visualizations from Questionmark OnDemand.

 

The white paper is easy to read and gives practical advice. I recommend reading this white paper if your organization uses Office 365 and Questionmark or if you are considering doing so. You can download the white paper (free with registration) from the Questionmark website.  You can also see other white papers, eBooks and other helpful resources at www.questionmark.com/learningresources.

 

New best practice webinars: Taking your assessments from to good to great

Posted by Chloe Mendonca

“Good, better, best. Never let it rest. ‘Til your good is better and your better is best.” This old little rhyme teaches us a valuable lesson: There is always room for improvement! No matter what role or business you’re in, if you’re interested in long-term success, you should strive to continuously improve your knowledge, systems and processes.

But how does this relate to assessments? Well, in many ways, there are always things we can do to develop better assessments: more secure, more trustworthy assessment programs. Maybe your current assessment program is “good”, but is “good” good enough?

We’re offering two new webinars that will help you assess how you’re currently performing in two key areas — and take your assessments from good to great:

  1. Item Writing

How to write high quality test items [35-Minute Session]

  • 3rd August, 2016, 3:00 p.m. UK BST / 10:00 a.m. US EDT

Are your items poorly written? Perhaps they’re good but you want them to be “better”. Skilfully crafted items promote learning and memory recall. They help retain knowledge, skills and/or abilities over time, but writing high-quality items isn’t as easy as it looks. This session will give you tips for taking your items to the next level.

  1. Exam Integrity

Enhancing exam integrity with online proctoring [45-Minute Session]

  • 9th August, 2016, 3:00 p.m. UK BST / 10:00 a.m. US EDT

With online proctoring rapidly gaining the attention of organisations and test sponsors around the world, many are wondering how it compares with traditional test centre proctoring. This 45-minute webinar will discuss what online proctoring is, how it works and whether it can in fact boost test security. Don’t miss this session if you’re keen to extend geographic reach and lower test administration costs.


If you’re looking to learn more about what you can achieve with Questionmark’s Assessment Management System, join our 60-minute introductory session. We’ll demo the platform live and cover a number of key features and functions. Save your seat at one of these sessions:

Intro to Questionmark’s Assessment Management System [60-Minute Session]

  • 4th August, 2016, 10:30 a.m. (BST) UK
  • 10th August, 2016, 12:00 p.m. (EDT) US

We also deliver this webinar in Spanish and Portuguese. Check out the upcoming dates and times here.

Role-Based Permissions: A How-To Guide (Part 2)

Bart Hendrickx SmallPosted by Bart Hendrickx

In my previous post on this subject (How-To Guide Part 1), I described a situation where managing permissions in the classic version of Questionmark Enterprise Manager can quickly turn into a complicated task. The new version of Questionmark, which we are starting to roll out to Questionmark OnDemand customers, offers a more efficient approach: managing permissions based on the tenets of role-based access control.

Interested in learning more about role-based permissions? Drop in on my session on this topic at Questionmark Conference 2016. Register before March 3 to take advantage of our final early-bird discounts.

The principle of role-based access control is that you use roles to define what users can do in the system. You are free to choose what a role is in your organization. You can tie it to a job title and create a role such as Learning and Development Specialist. You can map it to a role on a project team (e.g. the role of setting up a project for an employee satisfaction survey) and create a role like Project Owner. Or you can use any of the default roles that ship with the new version of Questionmark OnDemand, such as Admin and Reporter.

Roles contain permissions. For example, the Reporter role contains a set of permissions to run all reports on all results. When you add that role to a user, that user inherits those permissions. So far, this is similar to how profiles work in the classic version of Questionmark.

The power of the new role-based access control system becomes obvious when you want to give more roles to a user. In the classic version of Questionmark, you can assign only one profile to a user. In the new version, you can assign multiple roles to a user. Do you have a role for creating test items and another one for running reports, and do you have a user who will take on both roles? No problem: assign both roles to the user.

Another advantage of the new role-based access control system is that you can change the permissions of a role, which will automatically trickle down to all users who have that role. Do you want to remove the permission to run a Grade Book report from all users who have the Reporter role? Remove the permission from the Reporter role and you are done.

To ensure there are no loopholes, the new version of Questionmark OnDemand makes it impossible to assign permissions directly to users. Instead, all permissions will be granted within roles.

If you are a Questionmark OnDemand user interested in moving to the new version, contact your account manager. And if you are attending Questionmark Conference 2016, April 12-15, feel free to drop in on my session on this topic. Register before March 3 to take advantage of our final early-bird discounts.

Get tips for combatting test fraud

Chloe MendoncaPosted by Chloe Mendonca

There is a lot of research to support the fact that stepping up investment in learning, training and certification is critical to professional success. A projection from the Institute for Public Policy Research states that ‘between 2012 and 2022, over one-third of all jobs will be created in high-skilled occupations’. This growing need for high-skilled jobs is resulting in a rapid increase in professional qualifications and certifications.

Businesses are recognising the need to invest in skills, spending some £49 billion in 2011 alone on training [figures taken from CBI on skills] — and assessments are a big part of this. They have become widely adopted in helping to evaluate the competence, performance and potential of employees and job candidates. In many industries such as healthcare, life sciences and manufacturing, the stakes are high. Life, limb and livelihood are on the line, so delivering such assessments safely and securely is vital.

Sadly, many studies show that the higher the stakes of an assessment, the higher the potential and motivation to commit test fraud. We see many examples of content theft, impersonation and cheating in the news, so what steps can be taken to mitigate security risks?? What impact do emerging trends such as online remote proctoring have on certification programs? How can you use item banking, secure delivery apps and reporting tools to enhance the defensibility of your assessments?

This October, Questionmark will deliver breakfast briefings in two UK cities, providing the answers to these questions. The briefings will include presentations and discussions on the tools and practices that can be used to create and deliver secure high-stakes tests and exams.

These briefings, due to take place in London and Edinburgh, will be ideal for learning, training and compliance professionals who are using or thinking about using assessments. We invite you to find out more and register for one of these events:

 

Multilingual Approach Includes Videos

Julie Delazyn HeadshotPosted by Julie Delazyn

Questionmark customers are spread across the globe, and so it’s important for us that our product is multilingual. Here are some of the features available:

Now, we’ve added an extra resource: two new playlists on Questionmark’s YouTube channel, which feature testimonials, tutorials, overview videos and how-to’s in both Portuguese and Spanish:

Browse, watch and enjoy!

Questionmark en Espanol

Questionmark em Português

 

Measuring the Effectiveness of Social and Informal Learning

Posted by Julie Delazyn

How you can use assessments to measure the effectiveness of informal learning?  If people are learning at different times, in different ways and without structure, how do you know it’s happening? And how can you justify investment in social and informal learning initiatives?

The 70+20+10 model of learning – which explains that we learn 70% on-the-job, 20% from others and 10% from formal study – brings out the importance of informal learning initiatives. But the effectiveness of such initiatives needs to be measured, and there needs to be proof that people are performing better as a result of their participation in social and informal learning.

This SlideShare presentation:  Measuring the Impact of Social and Informal Learning, explains various approaches to testing and measuring learning for a new generation of students and workers.  We hope you will use it to gather some new ideas about how to answer these important questions about learning:  Did they like it? Did they learn it? Are they doing it?

 

 

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