2018 Questionmark Conference Recap – 2019 Announced

Posted by Kristin Bernor

Wow, just wow! The 2018 Questionmark User’s Conference inspired all that are new to Questionmark and those that have been long time customers. Being able to share experiences and use case scenarios was exhilarating. The three day learning experience was a deep dive into learning, fun, and networking – the enthusiasm was truly contagious. From the opening general session where new features and functions were released to the trolley ride over to the railroad museum where guests were greeted with amazing local food and music, this year’s conference was without a doubt the preeminent complete user’s group experience!

Amazing customer presenters were on hand to deliver testimonials to their peers on best practices and lessons learned to truly maximize the power of their assessments. We greatly appreciated case studies presented by our valuable customers from Progressive Insurance, American Institute of Certified Public Accountants, Southwest Gas, Intuitive Surgical, Rio Salado College and Caterpillar.

A lively panel discussion focused on transformation and growth and how assessments are integral to all organizations in order to succeed in those areas. Panel participants included Andrew Dominguez of Southwest Gas, Tricia Allen of Polycom, Bernt Nilsen of Norsk Test and Dave “Lefty” Lefkowith of Louisiana Department of Education. Their invaluable insights into creating high performing teams through assessments was an “aha moment” for many and we are truly grateful for their participation.

Engaging sessions that delved into best practices of using assessment to identify knowledge gaps, improve performance and make informed and defensible decisions were widespread. Questionmark Founder and Executive Director, John Kleeman, presented a session based on a recent white paper, “Assessing for Situational Judgment”. Another well attended session detailed extending your assessment management capabilities with Questionmark apps and left attendees excited to get back to the office and implement.

Evenings provided many opportunities for networking, fine dining and fun. Small group “dine-arounds” — a long-time, popular tradition at our annual conference — gave us all a great chance to take in the sights as we strolled through beautiful, historic Savannah. Delegates and staff attending our Thursday evening reception, hosted at the Georgia State Railroad Museum, enjoyed delicious food, great music and networking.

The conference closed with the unveiling of next year’s Questionmark Conference dates and location. Drum roll please…

Save the date for Questionmark Conference 2019 us in San Diego at the Hard Rock Hotel, February 26 – March 1, 2019 for even more learning, networking and fun!

Watch the conference recap below!!

GDPR: 6 months to go

Posted by Jamie Armstrong

Anyone working with personal data, particularly in the European Union, will know that we are now just six months from “GDPR day” (as I have taken to calling it). On 25-May-2018, the EU General Data Protection Regulation (“GDPR”) will become applicable, ushering in a new privacy/data protection era with greater emphasis than ever on the rights of individuals when their personal data is used or stored by businesses and other organizations. In this blog post, I provide some general reminders about what the GDPR is and give some insight into Questionmark’s compliance preparations.

The GDPR replaces the current EU Data Protection Directive, which has been around for more than 20 years. To keep pace with technology advances and achieve greater uniformity on data protection, the EU began work on the GDPR over 5 years ago and finalized the text in April 2016. There then followed a period for regulators and other industry bodies to provide guidance on what the GDPR actually requires, to help organizations in their compliance efforts. Like all businesses that process EU personal data, whether based within the U.S., the EU or elsewhere, Questionmark has been busy in the months since the GDPR was finalized to ensure that our practices and policies align with GDPR expectations.

For example, we have recently made available revised versions of our EU OnDemand service and US OnDemand service terms and conditions with new GDPR clauses, so that our customers can be assured that their agreements with us meet data controller-data processor contract requirements. We have updated our privacy policy to make clearer what personal data we gather and how this is used when people visit and interact with our website. There is also a helpful Knowledge Base article on our website that describes the personal data Questionmark stores.

GDPR

One of the most talked-about provisions of the GDPR is Article 35, which deals with data protection impact assessments, or “DPIAs.” Basically, there is a requirement that organizations acting as data controllers of personal data (meaning that they determine the purpose and means of the processing of that data) complete a prior assessment of the impacts of processing that data if the processing is likely to result in a high risk to the rights and freedoms of data subjects. Organizations will need to make a judgment call regarding whether a high risk exists to require that a DPIA be completed. There are scenarios in which a DPIA will definitely be required, such as when data controllers process special categories of personal data like racial origin and health information, and in other cases some organizations may decide it’s safer to complete a DPIA even if not absolutely necessary to comply with the GDPR.

The GDPR expects that data processors will help data controllers with DPIAs. Questionmark has therefore prepared an example draft DPIA template that may be used for completing an assessment of data processing within Questionmark OnDemand. The draft DPIA template is available for download now.

In the months before GDPR day we will see more guidance from the Article 29 Working Party and national data protection authorities to assist organizations with compliance. Questionmark is committed to helping our customers being compliant with the GDPR and we’ll post more next year on this subject. We hope this update is useful in the meantime

Important disclaimer: This blog is provided for general information and interest purposes only, is non-exhaustive and does not constitute legal advice. As such, the contents of this blog should not be relied on for any particular purpose and you should seek the advice of their own legal counsel in considering GDPR requirements.

Questionmark Conference 2018 – Registration is Open!

Posted by Brian McNamara

We are excited to announce that registration for Questionmark Conference 2018 is now open!

Questionmark customers will gather March 6th – 9th in Savannah, Georgia, for three days of learning, networking and professional development opportunities.   Whether you are a new user or a pro, Questionmark Conference is the ideal place to get vital information, insight and learning about the latest assessment technologies.

Join us at the Westin Savannah Harbor to enjoy southern hospitality with your peers and the Questionmark team to:

  • Learn about new Questionmark features and functions
  • Attend engaging hands-on product training sessions
  • Network with fellow Questionmark users
  • Get valuable tips, insights and best-practice guidance
  • Plan for the future with a sneak peek at the product road map

Registration is now open at special early-bird rates. Visit the conference website today for details!

Questionmark Conference 2018: Assess for Success | March 6-9 in Savannah

GDPR is coming. Are you ready?

Posted by Julie Delazyn

Don’t get left behind as the most important change in data privacy takes effect May 2018. The new General Data Protection Regulation (GDPR) intends to strengthen and unify privacy and data protection and any organization that stores or manages data about Europeans will need to comply.

With eye-watering regulatory fines of up to €20 million or 4% of global annual turnover (whichever is greater), a credible compliance strategy is essential.

Join us for a FREE 45 minute Webinar July 26, 2017, to understand how online assessments can help you meet your GDPR challenges.

The webinar will cover:

  • What the GDPR is and who it impacts
  • Why you should care about GDPR compliance
  • How to overcome the challenges presented by GDPR — including the learning curve for your employees
  • How assessment can help mitigate GDPR risks and aid your compliance strategy
  • Considerations for implementing assessment management software to aid in compliance

We look forward to speaking to you at the webinar!

How to use assessments for GDPR compliance

Posted by John Kleeman

In about a year’s time, on 25 May 2018, a major new European law, the GDPR, comes into effect. It will update current laws and set new requirements for handling personal data. The GDPR will replace country-specific current data protection laws and will impact any organization anywhere in the world that stores or manages data about people who live or work in Europe. With implementation of the GDPR just a year away, organisations need to prepare themselves now to implement it.

This post explains how an online assessment management system like Questionmark can help your organization comply with the GDPR. We also invite you to a free webinar where you can learn more about how assessments can help you comply.

What will be the fines for failing to comply with the GDPR?

European regulators are suggesting that those who don’t comply will face large fines. The law itself says that fines can be up to €20 million or 4 percent of turnover (whichever is more). The Irish data commissioner has said that there will be no leeway or grace period, and that noncompliant firms will be heavily fined — this under a data protection regime generally considered to be more business-friendly than those in some other countries. Some European regulators are also preparing the ground by issuing high fines under existing data protection regulations. For example, the Italian Data Protection Authority has just issued an €11 million fine.

What is the learning challenge for GDPR?

The GDPR has specific requirements for training personnel and for monitoring the effectiveness of the training. In addition, most companies will be incentivized to train their employees to ensure that personnel understand the GDPR and their own company policies/procedures – since failing to follow the rules will make companies liable for fines.

The GDPR legislation is 88 pages long and the rules are complex. Within most companies, many different departments will be responsible for handling and processing data: HR, IT, sales and marketing, technology and product development and more. All these departments will need to climb the learning curve to know and understand how the GDPR applies to them.

Thus, a key part of the compliance challenge for GDPR will be ensuring that your personnel learn and understand the rules.

How assessments can help

An assessment management system like Questionmark’s lets you:

  • Create quizzes, tests and exams on the GDPR’s or your company’s policies and procedures
  • Deliver them to personnel at home, work or on mobile devices
  • Analyze the results to help you find weaknesses or potential problems
  • Store the results as trustable evidence that your people understand

Trustable, online assessments can help in many ways with GDPR compliance.  They are the best way to help ensure your employees understand the rules and to reduce the likelihood of mistakes that lead to fines. Assessments are also the best way of providing evidence that you did train your personnel well. This evidence could mitigate the amount of a fine, in the event of a privacy misstep.

Questionmark’s webinar

To help you understand more about how online assessments can help you meet your GDPR challenge, we invite you to a webinar presented by myself and Questionmark’s UK Marketing Manager, Chloe Mendonca on Thursday 29th June, 2017.

The webinar will cover:

  • What the GDPR is and who it impacts
  • Why you should care about GDPR compliance
  • How to overcome the challenges presented by GDPR — including the learning curve for your employees
  • How assessment can help mitigate GDPR risks and aid your compliance strategy
  • Considerations for implementing assessment management software to aid in compliance

We look forward to speaking to you at the webinar. Click here to register.

GDPR Webinar Image

 

Want to enhance exam integrity? Need to ensure compliance? Then don’t miss these webinars!

Posted by Chloe Mendonca

Proxy testing … Cheating …. Content theft. Does the battle ever end? The techniques and technologies being used to compromise the integrity of your test programs are complex and continually evolving. Many organisations are increasingly turning to online proctoring solutions.

Research shows that when properly applied, online proctoring can be as or more effective than traditional test centre proctoring. Besides reducing security risks, it provides test takers the convenience of taking tests from their homes, workplaces or colleges. It also reduces costs not only for administrators but also for test takers. Consider for a moment the testing fees, travel, parking, and the simple time away from work or studies.  In addition to online proctoring’s effectiveness one of the most exciting things is that this approach has the potential to grow as technology becomes more advanced and widespread.

Before implementing online proctoring, organisations should approach with caution, not all online proctoring services are equivalent. While some are designed with high-stakes tests in mind others can actually increase the risk of cheating. So what do you need to consider? What should you be wary of? Is online proctoring suited to your organisation or institution? Join Questionmark for a 45-minute webinar answering these questions and more.

Register for: Enhancing Exam Integrity with Online Proctoring

Online Proctoring is only a small part of achieving exam integrity. For those less familiar with Questionmark’s end-to-end Assessment Management System, find out how security is embedded at every stage of assessment development in our 60-minute demo. Discover the features and functions available to help you securely create, deliver and report on your surveys, quizzes, tests and exams in our introductory webinar. Note, we are also holding this webinar in Dutch.

Register for: An Introduction to Questionmark’s Assessment Management System

Or for organisations working in sectors that demand compliance, learn about 7 ways that assessments can enhance your eLearning and compliance strategy and best practices for using them in our 30-minute German webinar.

Register for: Warum und wie Sie Compliance-Prüfungen nutzen sollten