Q&A: High-stakes online tests for nurses

Headshot JuliePosted by Julie Delazyn

I spoke recently with Leanne Furby, Director of Testing Services at the National League for Nursing (NLN), about her case study presentation at the Questionmark 2015 Users Conference in Napa Valley March 10-13.

Leanne’s presentation, Transitioning 70 Years of High-Stakes Testing to Questionmark, explains NLN’s switch from a proprietary computer- and paper-based test delivery engine to Questionmark OnDemand for securely delivering standardized exams worldwide. I’m happy to share a snippet from of our conversation:

Tell me about the NLN

The NLN is a national organization for faculty nurses and leaders in nurse education. We offer faculty development, networking opportunities, testing services, nursing research grants and public policy initiatives to more than 26,000 members.

Why did you switch to Questionmark?

Our main concern was delivering our tests and exams to a variety of different devices. We wanted our students to be able to take a test on a tablet or take a quiz on their own mobile devices, and this wasn’t something we could do with our proprietary test delivery engine.

Our second major reason to go with Questionmark was the Customized Assessment Reports and the analytics tools. Before making the switch, we were having to create reports and analyze results manually. It took time and resources. Now this is all integrated in Questionmark.

How do you use Questionmark assessments?

We have 90 different exam lines and deliver approximately 75,000 to 100,000 secure exams a year, both nationally and internationally, in multiple languages. The NLN partnered with Questionmark in 2014 to transition the delivery of these exams through a custom-built portal. Questionmark is now NLN’s turnkey solution—from item banking and test development with SMEs all over the world to inventory control, test delivery and analytics.

This transition has had a positive outcomes for both our organization and our customers. We have developed a new project management policy, procedures for system transition and documentation for training at all levels. This has transformed the way we develop, deliver and analyze exams and the way we collect data for business and education purposes.

What are you looking forward to at the conference?

I am most looking forward to the opportunity to speak to other users and product developers to learn tips, tricks and little secrets surrounding the product. It’s so important to speak to people who have experience and can share ways of utilizing the software in ways you hadn’t thought of.

Thank you Leanne for taking time out of your busy schedule to discuss your session with us!

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