Podcast: Assessments for new service technicians

Per Schou-Neilsen

Posted by Mel Lynch

I recently had the opportunity to speak with Per Schou-Neilsen from Johnson Controls Denmark. Johnson Controls is a global diversified technology company with 130,000 employees in more than 150 countries.  Per, who is Manager for Learning and Development, Industrial Refrigeration, Europe & Africa, will present a case study at the Questionmark 2010 European Users Conference to be held in Amsterdam October 3 – 5.

During his presentation he will share his recent experiences with Questionmark Perception and its use in a development and certification program for new or newly hired service technicians.

We are very much looking forward to hearing Per’s case study presentation in Amsterdam. You can listen to this podcast for a hint of what Per will be discussing and why he is looking forward to the conference.

Spaces for the 2010 European Users Conference are limited – Register now so you don’t miss out!

Learn to Customise Questionmark’s Participant Interface — in London!

Mel Lynch headshotPosted by Mel Lynch

Ever wondered how to customise the participant interface so that it conforms to your organisation’s style guides while also meeting your users’ requirement?  Then you’ll be happy to know that our training course on ‘Customising the Participant Interface in Questionmark Perception Version 5’ soon will be held for the first time ever in the UK (and Europe for that matter!).

The two-day course, which is set it to follow the 2010 European Users Conference, will be held in London on October 12th and 13th.

Participants will look under the hood of Perception’s participant-facing software, which includes login and assessment list screens as well as assessment delivery and feedback screens. Learn about tools, techniques and best practices for customising the interface templates. Then apply what you are learning through hands-on exercises that are based on the needs of real-world Perception users.

If you’re registered for the 2010 European Users Conference – then you’ll be even happier to know that all delegates are able to register for the course at a very special discount.

Click here
for further course details or to sign up.