2016 Recap: 12 million+ assessments; 99.98% uptime

Posted by Julie Delazyn

Every day Questionmark customers around the world are deploying high stakes assessments – in 2016 alone, more than 12 million assessments were delivered through Questionmark OnDemand’s platform. 12 million + assessments is HUGE—that’s like saying every 2.5 seconds for 365 days someone is finishing an assessment. But when the stakes are high and the demand is even higher, the number one priority is making sure that your system is up and running.

Keeping up with demand has been Questionmark’s #1 priority, and we set high standards for ourselves. That’s why we’re excited to announce that in 2016, we exceeded our 99.9% uptime target on both our European-based and US-based services – averaging over 99.98% uptime for our assessment delivery service throughout the year.

And we believe in transparency— You can check out the current performance and availability status of Questionmark OnDemand at any time here: http://status.questionmark.com/

We know that obtaining optimal availability at all times is peace of mind for our customers and their test takers, and we look forward to protecting that uptime in 2017.

Interact with your data: Looking forward to Napa

Steve Lay HeadshotPosted by Steve Lay

It’s almost time for the Questionmark Users Conference, which this year is being held in Napa, California. As usual there’s plenty on the program for delegates interested in integration matters!

At last year’s conference we talked a lot about OData for Analytics, (which I have also written about here: What is OData, and why is it important? ). OData is a data standard originally created by Microsoft but now firmly embedded in the open standards community through a technical group at OASIS. OASIS have taken on further development, resulting in the publication of the most recent version, OData 4.

This year we’ve built on our earlier work with the Results OData API to extend our adoption of OData to our delivery database, but there’s a difference. Whereas the Results OData API provides access to data, the data exposed from our delivery system supports read and write actions, allowing third-party integrations to interact with your data during the delivery process.

Why would you want to do that?

Some assessment delivery processes involve actions that take place outside the Questionmark system. The most obvious example is essay grading. Although the rubrics (the rules for scoring) are encoded in the Questionmark database, it takes a human being outside the system to follow those rules and to assign marks to the participant. We already have a simple scoring tool built directly in to Enterprise Manager but for more complex scoring scenarios you’ll want to integrate with external marking tools.

The new Delivery OData API provides access to the data you need, allowing you to read a participant’s answers and write back the scores using a simple Unscored -> Saved -> Scored workflow. When the result is placed in the final status, the participant’s result is updated and will appear with the updated scores in future reports.

I’ll be teaming up with Austin Fossey, our product owner for reporting, and Howard Eisenberg, our head of Solution Services, to talk at the conference about Extending Your Platform, during which we’ll be covering these topics. I’m also delighted that colleagues from Rio Salado College will also be talking about their own scoring tool that is built right on top of the Delivery OData API.

I look forward to meeting you in Napa but if you can’t make it this year, don’t worry, some of the sessions will be live-streamed. Click here to register so that we can send you your login info and directions. And you can always follow along with social media by following and tweeting with @Questionmark.

New Questionmark Training: Customizing the Participant Interface

Joan Phaup

Posted by Joan Phaup

Are you responsible for ensuring that the Questionmark Perception participant interface conforms to organizational style guidelines and meets the requirements of assessment users?

A special two-day course, set for March 18 and 19 in Miami, will help you understand the expanded capabilities of the completely new participant-facing interface in Questionmark Perception version 5.

The course is designed for experienced Perception users seeking an in-depth understanding of the standard interface features and layouts available in Perception version 5 and how they differ from those in version 4. Participants will look under the hood of the participant-facing software, which includes login and assessment list screens as well as assessment delivery and feedback screens. Learn about tools, techniques and best practices for customizing the interface templates. Then apply what you are learning through hands-on exercises that are based on the needs of real-world Perception users.

Course participants who also attend the Questionmark Users Conference March 14 – 17 are eligible to attend the course at a discounted rate.

Click here for complete course details and registration information, including details about the discount for conference participants.