Podcast: Jane Bozarth on looking before you leap into learning measurement

Joan PhaupPosted by Joan Phaup

I had a great time the other day chatting with Dr. Jane Bozarth, our keynote speaker for the Questionmark 2012 Users Conference in New Orleans March 20 – 23.

Jane Bozarth

Dr. Jane Bozarth

Jane, whose degrees include a doctorate in Training and Development, will be speaking from her extensive experience as a training practitioner for more than 20 years. She is Elearning Coordinator for the state of North Carolina as well as a book author, Learning Solutions Magazine columnist and blogger.

During her keynote, Look Before You Leap: What You Measure is What You Get, Jane will share methods for building assessment directly into learning design.

We are delighted that she will also present a best practice session on Instructional Design for the Real World,  for those looking for tools and tricks that will support rapid instructional design and get to the heart of needs analysis and improve communication with subject matter experts, managers and others. You can get details about this and other breakout sessions by visiting the conference agenda.

Early-bird conference registration is open until December 9th, so this is a good time to sign up!

Listen in on my conversation with Jane in this podcast, or click here for a transcript.


Keynote for Questionmark 2012 Users Conference: Dr. Jane Bozarth

Joan PhaupPosted by Joan Phaup

With our European counterparts having recently wound down their conference in Brussels, we are revving up for the 2012 Users Conference in New Orleans March 20 – 23!

Jane Bozarth

Dr. Jane Bozarth

Our first major announcement is that Dr. Jane Bozarth, Elearning Coordinator for the State of North Carolina, will be our keynote speaker!

Jane’s talk, Look before You Leap: What You Measure is What You Get, will emphasize the importance of planning quizzes and tests with solid objectives and clear outcomes in mind. She will demonstrate the ways in which assessments can fail to measure the right things, and she will share some tips for improving assessments by building them right into the design of a learning program.

Jane holds a M.Ed. in Training and Development/Technology in Training and a doctorate in Training and Development. She is a popular conference speaker and has written several books including From Analysis to Evaluation: Tools, Tips, and Techniques for Trainers. Jane also writes Learning Solutions Magazine’s popular Nuts and Bolts column.

Online registration is now open, with savings of $200 for those who register by December 9. Group discounts are available, too, so be sure to invite your colleagues to join you!

Experienced Questionmark users please note: The conference call for proposals is open through October 28. Case study and peer discussion proposals are rolling in, and we’d like to receive one from you, too!

Meaningful Feedback: Some good learning resources


Posted by Jim Farrell

December is the time to take stock of the year that’s winding down, and a highlight for me in 2010 was attending the eLearning Guild’s DevLearn conference. One of the things I enjoy most about DevLearn is attending the general sessions where industry leaders speak passionately about the state of elearning and  important trends like social networking, games and simulations in learning.

One of the speakers at this year’s closing session  was Dr. Jane Bozarth, the elearning coordinator for the North Carolina Office of State Personnel. Jane is a great person to follow on Twitter (and not just because she is a fellow resident of the triangle here in NC). Jane’s tweets are full of valuable resources, and one of the many topics that interests her (and me!) is the use of feedback in learning and assessments. Jane’s recent article on Nuts and Bolts: Useful Interactions and Meaningful Feedback in Learning Solutions Magazine includes some great examples of feedback. In that article,  Jane emphasizes that “the point of instruction is to “support gain, not expose inadequacy” — and that feedback should be provided with that goal in mind.

Jane’s article reminded me that during one of our Questionmark Podcasts, Dr. Will Thalheimer of Work-Learning Research notes the importance of retrieval practice in the learning process and the role of feedback in supporting retrieval. The amount of feedback is tied to when the assessment comes in the learning process. For instance,  feedback with a formative assessment can pave new paths to information that can make future retrieval easier. Feedback for incorrect responses during learning is used to repair misconceptions and replace them with correct information and a new mental model that will be used to retrieve information in the future. As Dr. Thalheimer mentions in the podcast, good authentic questions that support retrieval also support good feedback. You will find more details about this in Dr. Thalheimer’s research paper, Providing Feedback to Learners, which you can download from our Web site.

All these resources can help you use feedback to “support gain, not expose inadequacy,” making your assessments in the coming year more effective.