New Online Training Opportunities for Questionmark Users

Kate Sopper

Posted by Chloe Mendonca

For those who want to get started using Questionmark; we are pleased to have launched a new range of online training courses to get participants acquainted with our software. We have completed our first round of these courses and are pleased at the response so far.

Our European Training Manager Kate Soper, who has extensive experience in e-assessment and has taught many Questionmark training courses over the years, leads all three of these online courses. She was able to share with me some of the ways course participants will be able to benefit from the syllabus as well as her advice and support:

How long have you been with Questionmark and what does your role entail?

I’ve been working with the company since 2008 as the European trainer. I travel to our customers’ offices in many different countries to train them in using Questionmark Perception, in addition to holding courses at our London Office.  I have just completed my Post Graduate Certificate in ‘Online and Distance Education: Practices and Debates’ with the Open University in the UK, which has added to my knowledge of online assessment methods.

What led Questionmark to start offering  online courses?

We started these courses in  response to requests from our customers to learn more about Questionmark in a limited time frame. We thought the online courses would be the perfect way to reach out to those unable to attend our 3 day in-house course. Many encounter difficulties attending our 3-day face-to-face training course because of the pre-selected dates as well as the travel and accommodation expenses involved, whereas Online Training now permits learning from the comfort of your own desk!

Who do you think would benefit from this kind of training ?

At the moment we have 3 courses available. Our Introduction to Authoring Manager and Introduction to Enterprise Manager courses, which last 2 to 3 hours, are for people with  basic computer skills who want to get started creating, delivering and analyzing surveys, quizzes, tests and exams.

Our third course, Customising the Participant Interface, lasts about 5 to 6 hours. It goes into more detail than the other two and is aimed at people who already have some experience using Questionmark technologies.

Whatever the level of each course, we provide supporting materials to all participants and I can  offer additional help after the course is completed if necessary.

What kind of reactions do you generally get from people who attend these courses?

People say they appreciate the flexibility of this approach and like learning about the full capabilities of our software. They also like the fact that I can help them a bit even after the course is over. This helps them to move forward with their projects and put into practice what they’ve learned .

Click here for full course details, dates and online registration

Web Seminar: Creating Assessments for Mobile Delivery

julie-smallPosted by Julie Delazyn

With  mobile devices such as smart phones and the Apple® iPad™  in the hands of so many Internet users, it makes sense to deliver mobile surveys, quizzes and other assessments.  This is a practical way  to give learners retrieval practice, gather their opinions or test their knowledge while they are away from their desks or laptops. Our free Web seminar, Creating Assessments for Mobile Delivery, is a good place to start figuring out how mobile assessments might work for your organization.

Here’s what you will learn about in this one-hour session:

  • using mobile delivery on its own or as part of a blended delivery strategy
  • key applications for mobile assessments, including surveys, quick quizzes, observational assessments and mobile testing “centers”
  • how these assessments work on Apple, Android and other mobile devices
  • considerations for delivering online content to a small screen

This seminar is scheduled for 3 p.m. Eastern Time on Wednesday April 27.  You can click here for details and registration.

Gathering comments from survey and course evaluation participants

Posted by Kate Soper

Are you delivering surveys or course evaluations? Why not enhance your questions with a participant’s comments box field? The comments box sits neatly below the question and will give your participants space to expand on their answers or provide you with additional comments and suggestions.
You can turn the participant comments box on and off in within Questionmark Perception’s Question Editor. It’s easy to add or omit a comments box when you are authoring in Questionmark Live, too. You can add participant comment boxes to most question types and view the responses in the Survey Report, Coaching Report and Question Statistics Report.  Participant comments boxes are also useful for questions you are beta testing.

For more information on using Questionmark Live to create your Course Evaluations, check out Jim Farrell’s blog post on that subject. Questionmark Support Plan customers can get more information about setting up comments boxes in this Knowledge Base article.

Getting the results you want by creating your own report filters

Posted by Kate Soper

When reporting on assessment outcomes, it’s often desirable to compare the performance of one  group  to that of another.  Perhaps you’d like  to filter the results of an evaluation according to the demographics of the participants or according to the course instructor, location or participant group.

Questionmark Perception makes this possible by enabling you define your own filters. For instance, you can identify certain questions in an assessment as demographic questions and have the answers to those questions saved in Special Fields that are set aside specifically for filtering data from the results. This means that questions asking participants to identify variables like their trainers or departments can then be used to filter your report results; the results you see only match participants who selected those answers.

You may designate up to 10 Special (demographic) Fields per assessment:

In addition to your demographic fields, you can apply filters for dates, date ranges, participant names, topics, and assessments so that you can view the information you need when you run your reports.

By the way, when creating a course evaluation in Questionmark Live, you can add questions designated as “demographic questions.” By default, any demographic question will automatically save to a special field.  Once you import the assessment into Questionmark Perception, you can change which special field that question data is saved to.

The use of filters is just one aspect of reporting in Questionmark Perception. For general information about Perception reports, click here.  Questionmark Support Plan customers can get details about using Special Fields with Perception in this Knowledge Base article.