Posted by Joan Phaup
We love to feature customer case studies about using Questionmark technologies in innovative ways. Founded in 1968, Spaulding for Children is of the first child welfare agencies in the country to specialize in finding and training adoptive families for special needs children. Believing that every child is born with the right to a loving home and family, the agency works closely with other organizations to improve the lives of children who have suffered abuse, neglect, or abandonment.
More than 800 trainers affiliated with the agency collect evaluations from learners including social workers, care providers and others involved in adoption, foster care and related services.
Having moved from paper-based surveys to Questionmark Perception several years ago, Spaulding recently switched to the Questionmark OnDemand software-as-a-service platform. This change to cloud-based assessments has freed staff from dealing with technology. This in turn has given them more time to look after their core responsibilities.
For a more details, check out our case study.